What’s Your Marketing REALLY Doing for You? 5 Outcomes
If you get anything other than 5, this breakdown will show you what's stopping your current marketing from working as hard as it should
Judging by some posts I’ve seen and conversations I’ve been having, it looks like more business owners are finally waking up to this marketing lie: “You just need to show up consistently and showcase your personality: that’s what people are buying.”
I mean, who wouldn’t want to believe that?!
Not only does it sound easy as cherry pie: it’s even more of an ego boost than when passersby tell me they love my 80s outfits.
But as I’ve been saying for years: while it is a piece of the puzzle, it’s not enough on its own, especially with the current market and trust recession (unless you literally sell personal branding or social media popularity).
So, I’m sharing 5 different marketing outcomes with you.
If you feel like, given the value of your services and the time or money you’ve been investing in your marketing, you should get better results, this breakdown will uncover the actual problem or blind spot
And I’ll be honest: while the 5th one is what we should always aim for, I’ve been fluctuating between some of the other scenarios myself throughout the years, even as a marketing strategist. Why? It’s a tricky balance when we’re so close to our business and marketing, especially in certain situations (like a pivot).
But if when we don’t fix it, we’re left relying on sporadic referrals and a lot more effort and touchpoints than we’d like, to reach and sign the right clients.
Before we dive into it, though, a disclaimer: I believe there are no one-size-fits-all solutions in marketing. Everyone’s situation is unique, and there are additional scenarios too, like having the wrong-fit offers altogether.
However, these are the most common ones for profitable businesses.
5 most common marketing outcomes
1. Complete unknown
❌ Your ideal client doesn’t remember your name, face, or brand
❌ They don’t understand and remember what you do
❌ They don’t see themselves in your marketing
❌ They don’t believe you can help them solve their problem and achieve their main goal
Root cause: Your marketing is all over the place, too sporadic to stick, or your audience is genuinely too small (but this scenario is rare among the women in my world)
2. Familiar influencer or online friend
✅ Your ideal client remembers your name, face, or brand
❌ They don’t understand and remember what you do
❌ They don’t see themselves in your marketing
❌ They don’t believe you can help them solve their problem and achieve their main goal
Root cause: You’re consistent with your marketing but it either doesn’t actually feed into your services or your messaging is too vague and complicated, instead of matching your ideal clients’ language
(For example, a trainer mostly sharing personal branding content, photos, or inspirational emails or a coach using generic buzzwords like “I’ll help you overcome your blocks and unlock that next business level” rather than a clearer “We’ll work on the trauma and beliefs causing you to self-sabotage so you can double your revenue without burning out every few months”)
3. Interesting but not for me
✅ Your ideal client remembers your name, face, or brand
✅ They understand and remember what you do
❌ They don’t see themselves in your marketing
❌ They don’t believe you can help them solve their problem and achieve their main goal
Root cause: You are consistently talking about your area of expertise but not in a way that positions your services as the bridge between your specific ideal clients’ current challenges and their goals. So, your targeting and messaging is still off
(For example, SEOs who want to sign more retainer clients for their higher-ticket done-for-you services but the bulk of their marketing is SEO tips that resonate with industry peers or business owners still trying to DIY everything. Or coaches who want to target established, successful business owners but use low-vibe language like “You’re struggling” or “You’ve had yet another week without new leads”)
4. Compelling but unconvincing
✅ Your ideal client remembers your name, face, or brand
✅ They understand and remember what you do
✅ They see themselves in your marketing
❌ They don’t believe you can help them solve their problem and achieve their main goal
Root cause: You nailed your messaging but haven’t given your audience enough reasons to trust what you’re saying and promising
(For example, a copywriter who never shares actual client results, a consultant whose marketing doesn’t make you think “She actually made me look at this from a completely different perspective”, any service provider whose behaviour doesn’t match what they preach—like someone claiming they don’t care about the algorithm and then leaving 13 comments underneath their own posts—or a coach who shies away from actual promotional content or justifies it with “I don’t normally do sales posts buuuuut”, making you doubt whether or not she believes in her services herself)
5. THE authority
✅ Your ideal client remembers your name, face, or brand
✅ They understand and remember what you do
✅ They see themselves in your marketing
✅ They believe you can help them solve their problem and achieve their main goal
What gets you there: crystal-clear and magnetic messaging, shared with conviction through consistent marketing that shifts beliefs and builds both trust and authority
What marketing scenario matches your business situation right now?
I hope this breakdown was a valuable reflection opportunity for you and gave you some direction.
And if you’re a brilliant woman founder but your current marketing situation is NOT 5, here’s how we can change it together
The Trust Recession: How You Can Win Over Skeptical Clients
It's not just you: lots of potential new clients are more hesitant or taking longer to convert. Here's how to sign them during this trust recession
Our new potential clients are currently experiencing a trust recession, and I can’t blame them.
£20k masterminds positioned as “THE space for you, babe” but where they were treated like a number and perhaps even unfollowed by the host after paying the last invoice.
Online courses that promised the world but where the real value was gated behind a £997 upgrade.
Agencies squeezing every penny out of small businesses that trusted them with their marketing, only to give them ChatGPT slop.
Coaches who won people over with their popular personal brands and high follower count but turned out to be all vibes and no delivery.
Or who broke confidentiality and rewrote your story in a way that portrayed you as an incompetent victim and them as your saviour, while taking credit for a sale you made without them even knowing about it (yep, this actually happened to me… with an ICF-certified coach!).
Fake Stripe notifications and screenshots.
No wonder there’s a trust recession, especially (but not only) in the marketing and coaching industries!
You’ve probably felt it too: new clients are more hesitant or take longer to invest.
It’s not “just” because of the market, tighter budgets, and cost-of-living crisis (or *cough cough* the world being on fire):
overall, we’re fed up with hype marketing and got burnt before. But what does that mean for your service-based business?
And what can you do about it, to keep signing the right clients more easily?
Here’s my take, as a marketing strategist who doesn’t believe in shortcuts and unethical practices.
If you’re an ethical service provider or founder, the current trust recession is both good and bad news for your business
You know you’re legit (and damn brilliant at delivering your services). Your past and current clients know this, too. But the potential ones who haven’t worked with you yet? They don’t.
And the worst part of the current trust recession?
Because of lots of unethical people and “bro/babe marketers”, capable and experienced service providers are now paying the price, too.
And on top of that, tactics and strategies that used to work like a charm are no longer as effective.
But there’s no point in crying about it: we can’t ignore the reality around us (like this trust recession) and continue to do more of the same and magically expect different results.
The good news?
If you’re prepared to make the right changes to your marketing, you can win over new clients more easily, even during the current trust recession.
And I’m about to show you how. Heads-up, though:
I don’t sugarcoat things, and you might not like some of my advice. In fact, it probably goes against what you’re seeing in your feed (like "just be authentic, and clients will be drawn to you”).
But it’s also what allowed a coaching client to go from never selling her premium £3k offer (even though she was already “being authentic”) to selling it multiple times to people who had never invested in her before.
Or a designer to win a big project from her marketing, telling me she was surprised at how easy it was to sign them and how much she got to charge.
So, if you’re prepared to stop relying so heavily on sporadic referrals and endless touchpoints with undecided prospects, here’s what I recommend.
How to build trust with your marketing and win over new clients, even during the trust recession
Avoid fake scarcity
We’ve all seen sales pages with “Normally £997, but you can get it for £97, just for the next 24h”... only to realise that the anxiety-inducing countdown timer reset itself every day.
Or “I only have 2 spots left”, except it was promised to you through a fully automated funnel that runs all year around.
This might have worked in 2020 (although it should have never been a thing, in my opinion). Not anymore.
Don’t forget that, as a service provider, you probably already have real scarcity because there are only so many clients you can work with in one go. Or perhaps you have an early-bird discount or offer that genuinely expires on a specific day. Do mention that, as it’s a great incentive!
But fake scarcity is a one-way ticket to losing your ideal clients’ trust.
Share client stories and proof (regularly)
We’ve had enough of (fake) Stripe screenshots. Plus, anyone can share inflated claims or random statements, especially with AI.
So, if you want your audience to believe that you can take them from their current challenge to their ideal outcome through your services, the best way to build trust is to show them how you’ve already helped other real-life people who used to be in their shoes.
For example, this can include having case studies on your website, telling those stories in your marketing (like on socials and emails), and sprinkling additional proof in some of your content.
Share your unpolished story and mistakes (but without turning it into pity p*rn)
New clients are no longer trusting those who portray themselves as impeccable superhumans with the most polished Instagram feed. They’re skeptical because… they already got burnt by those very people!
So, consider sharing the most relevant parts of your story and new challenges you’ve faced behind the scenes, including some less glamorous bits.
However, while many people are telling you to share from the wound because it gets more engagement, I’m warning you: be mindful and tactical about it.
And not just because I believe you shouldn’t feel pressured to share anything you don’t want to share, but because I’ve seen it backfire, both in the sense that it destroyed someone’s credibility or it brought them wrong-fit clients.
For example, talking about how you regulated and led yourself as you went from “your business almost failing” to “hitting £8k months” might work well if you literally help clients regulate and lead themselves during challenging business phases. But if, for example, you only help with the strategy side of things, that narrative would bring you clients who are too desperate and dysregulated to implement and commit to your brilliant strategies. And if you do something else entirely (like done-for-you copywriting services)… well, it’d be pretty irrelevant to keep sharing that, wouldn’t it?
Or another example: I’m pretty sure most of us feel like we’re winging the running of our business sometimes. But if you were to share “Confession: I always feel like I’m winging my client work”, sorry but I’m not going to trust you with my money.
So, stick to relevant stories and challenges, and share them in a way that makes your ideal clients think “This person is real, honest, and legit, and I can trust them to lead me / deliver on their promise.”
Avoid unrealistic claims
As women, in particular, we tend to downplay the value we bring and the transformation we help our clients achieve. Don’t you dare do that!
But at the same time, don’t overpromise either.
Your ideal clients have heard it all before, like “I’ll 10x your results” or “Double your income in 2 weeks”.
During the current trust recession, if something feels too good to be true, they’re not going to bother getting in touch.
(Also, how can someone promise to “10x my results” if they know nothing about my situation?!)
Don’t make it sound too good or easy
Most of us don’t believe in silver bullets anymore, and those who do… well, they tend to be nightmare clients who expect you to save their entire business or life while they do next to nothing.
Would you rather work with better and more committed clients? Then, help them trust you by mentioning the ‘hard’ or less glamorous parts of your solution.
For example, if you coach, consult, or mentor your clients, talk about what they must be prepared for (like wobbles, time commitments to implement everything, or challenging and ‘stretchy’ moments). I always bang on about how, if someone isn’t fully prepared to change the way they do their marketing and commit to it to get different results, we wouldn’t be a good fit.
If you offer done-for-you services, don’t shy away from sharing why your onboarding or initial strategy phase takes longer than that Fiverr freelancer charging £30 per hour.
The right clients will value it and trust you for it!
Shift your ideal clients’ beliefs (and give them some bitter pills to swallow)
You can’t expect a complete stranger to trust you if all you share in your marketing is a mixture of personal branding content and “10 tips to do this and that”.
Instead, offer a-ha moments to your specific ideal clients, helping them look at something from a different perspective—even (or better: especially) when it involves showing them the real cause behind their problems or why their current way of thinking/doing is working against them.
This will help them trust that, by hiring you, they will truly change their situation, not end up with yet another temporary patch.
Freakin’ stand for something
Sticking to safe stances that everyone and their dogs can easily agree with (and then forget about)? Regurgitating what your industry peers are saying?
Then, you can’t expect high-calibre clients to believe in your authority and trust you to change their situation for good.
Now, I’m not talking about being controversial for the sake of it or for click bait (I hate that, too).
But if you have a different approach or opinion compared to most of the people in your industry, do share it. Confidently. Without apologising for it or justifying it with “I hope I don’t offend anyone but” or “It feels scary to say this but”.
For example, everyone is talking about being magnetic to attract your ideal clients, but they’re conveniently forgetting that magnets don’t just attract: they repel, too. So, to be fully magnetic, you must be prepared to put off the wrong-fit people and potentially get less engagement on social media. Talking about this doesn’t make me particularly popular because most people don’t want to hear it. But it does help me connect with the right ones, including my ideal clients. So, I won’t shut up about it, even when I only get 5 likes.
Make sure your behaviour matches your stances
Nowadays, clients can smell a “do as I say, not as I do” approach, and it’ll break their trust while ruining your credibility.
A photographer claiming you need professional photos to stand out and succeed with your business but never sharing them for themselves?
A content writer insisting your website needs a freshly updated blog but their latest article is from 7 months ago?
Someone saying they don’t care about the algorithm but then leaving 17 comments underneath their own posts, asking all kinds of irrelevant questions just to get random engagement and boost their reach?
People notice and remember it.
Deliver on your (micro)promises
I bet you do deliver on your promise when working with a client or delivering a project. Otherwise, you wouldn’t receive so many brilliant testimonials and referrals.
But to build trust during the current trust recession, this must start before someone becomes a paying client (and if you don’t deliver on those first micro-promises? They never will).
For example, if your freebie promises a specific outcome, make sure you don’t gate it behind an upsell. If your social media hook teases something, don’t let it be clickbait.
Keep your messaging consistent
Of course, your messaging will change eventually. It should evolve with your business! Just… not all the time.
For example, I’ve seen people go from “you should never build your entire business online” to “how to get clients by going all in on ONE platform”, or go from offering done-for-you services to becoming a coach in a completely different niche overnight.
So, if you’re tweaking your LinkedIn headline every other week, you slag a tactic for months and then position yourself as an expert in the same thing, you keep changing what you stand for, or you’re always churning out new offers without giving anything time to stick… your audience is going to start thinking you don’t actually know what you're doing.
If you’re not clear on your messaging and what to lead with in your marketing, or you can tell it’s not doing justice to the value of your services, we can fix it together in one week with Recalibrate.
Show up with conviction
“I don’t normally talk about my services buuuuuuuuuuuuut…”
“Keep scrolling if you don’t like promotional posts.”
Never talking about your services or openly inviting your audience to book a call.
Continuing to complain because the algorithm is against you.
Adding endless padding whenever you dare to take a stance.
These (more or less) subtle behaviours are sending the signal that you care more about vanity metrics and validation than reaching and impacting the right people with your message and services.
So, it’s making it harder for the right clients—the ones looking for an authority they can trust with their time, energy, and money—to pick you.
Showing up as a trusted authority—and the only logical option for your ideal clients—uring the trust recession
Yes, most of these points require big mindset shifts and practical changes to how you show up and market your services.
But as I said before: I don’t sugarcoat things.
We can either keep complaining that “It’s harder to sign new clients” and that “People are more reluctant to invest” or we can change something (and be patient while we give it time to stick).
If you’re prepared to do the latter but your current marketing isn’t doing justice to the value of your services or you’d benefit from the right systemised approach to keep it up (so you can regain hours, headspace, and control while working with more perfect-fit clients):
Shoot for the Moon, Land Among the Stars (to Sign Better Clients)
No, you shouldn't "just trust that more high-ticket clients will find you". But you CAN make strategic changes to give yourself the very best chances
Do you prefer relying on bigger projects, high-ticket offers, or retainers but signing them feels like a fluke rather than your standard? Maybe they mostly come from unpredictable referrals, or most new clients tend to opt for your smallest offer and expect the world from it?
That’s a common situation for many of my clients (if you’re new here, I’m a marketing strategist and mentor for brilliant but undervalued women founders).
In most cases, we can change that. But there are objective realities and challenges to keep in mind.
For example, we’re going through a trust recession. While plenty of people and businesses do have the budget, they’re more hesitant to invest because they got burned before.
Which is why I don’t tell my clients “just keep showing up, raise your vibration, and trust that more of those high-level clients will find you” (even though that’d make me more popular on social media).
Instead, we usually do this:
My “shoot for the moon, land among the stars” approach to marketing. How does it work?
We get crystal-clear on who their high-calibre clients are (beyond surface-level avatars like “purpose-led businesses”): those who actually need their bigger offers, have the budget, and are prepared to invest (and spoiler alert: they all realise they weren’t actually targeting them with their marketing)
We stop seeing their smaller offers as “a cheaper one-off option for a separate client avatar who just hasn’t got the budget for more” (instead of continuing to wonder why so many clients expect the world from them or why not enough upgrade to bigger services afterwards)
In the bulk of their marketing, we always talk to that high-calibre client. Always. We don’t keep switching from them to a lower-vibe version or a different avatar (read this again, as it’s one of the most common traps, and I fell for it myself, years ago)
What tends to happen to my clients after they adopt my “shoot for the moon, land among the stars” approach to marketing
Even their new clients who opt for lower offers tend to be higher-vibe and more committed
It’s easier for them to retain or turn some of these new clients into bigger projects after that initial trust is gained
They also start getting more premium clients into their highest-ticket offers or bigger projects (for example, R., a brilliant coach, had never sold her £3k offer before working with me, and she has now sold it multiple times, and F. couldn’t believe how much she got to charge for a new project that came directly from her marketing)
Start aiming higher, strategically
The moral of the story?
You can’t just “trust that high-calibre clients will find you and start dropping £££ on your highest-ticket offer”, especially during the current trust recession. But if you’re strategic about it and implement the right changes, you can certainly give yourself the best chances of signing them more consistently.
Are you going to try my “shoot for the moon, land among the stars” approach?
And if this made you look at your marketing from a different perspective (and you’re serious about regaining hours, headspace, and control while working with more perfect-fit clients):
Use Your Personality to Get CLIENTS from Your Marketing (Not Engagement)
"Just be authentic!" That's NOT enough. If you want to get paid rather than praised, start using your personality in your marketing STRATEGICALLY
“Just be your authentic self, and your dream clients will be drawn to you.
“Your personality is the USP.”
Everyone’s telling you this, especially personal branding gurus selling you *cough cough* social media popularity disguised as authority and client attraction.
I get it: as women, in particular, it’s appealing because it reinforces the conditioning that we must be liked by everyone and the common desire to sell without looking like we’re selling.
And it all sounds super easy and (let’s be honest) flattering, too. “Just be yourself, and use your personality in your marketing. Literally just that.” Piece of cake, right?
So, anyone who wants to continue believing that: close this article right now (but don’t keep complaining about all those price objections, calls with undecided leads, and feeling under-recognised, okay?)
Would you rather work with more of the high-ticket, perfect-fit clients who energise you?
Keep reading.
I’ll show you how to use your personality in your marketing in a way that helps you do that.
The marketing myth of “just show your personality and be authentic”
Now, my stance isn’t as sexy as the gurus’.
I am however saying this as a marketing strategist with a background in an in-house marketing department and who’s been running her business for +6 years:
using your personality and being authentic is NOT enough to get high-level clients from your marketing consistently.
And I’m by no means saying you shouldn’t use your personality or be authentic, of course. But here’s the thing:
if you want them to pay you—not just praise you—your ideal clients must also see you as “the authority they can confidently trust with their time, energy, and money”.
Otherwise, you’ll keep attracting supportive social media fans who tell you “OMG, I looooove your vibe” but then drop thousands on your competitors instead.
How to use your personality in your marketing in a way that helps you get more paying clients
As I teased, it’s not about hiding our personality. Not at all! It’s about using it strategically.
So, here’s how my clients and I use our unique personality and background in our marketing.
We keep our personality but put the ego aside
Your ideal clients need to see themselves in your marketing and understand how you can help them go from their current problem to their happy ending.
If your messaging doesn’t lead with THAT… good luck retaining their attention and getting them to take action, in a saturated market and online space.
We focus on the most relevant parts of our life
My clients and I aren’t here to bare our entire soul to get engagement on social media or to confuse our target audience by jumping from one random topic to the next.
So, for example:
- Did you use to be in your ideal client’s shoes (and how did you overcome that challenge)?
- Do you believe in something they also care about?
- What’s a lesson from your past job that can build credibility now?
- Have you got engaging anecdotes or analogies that can feed into your services?
We take stances and share our fresh perspective instead of being vanilla
This isn’t about being controversial for the sake of it. But when everyone has a similar approach or believes the same stuff about our industry, whereas we believe the opposite?
We’re freakin’ vocal about it—even if someone might disagree in the comments—because we know the right clients will appreciate it, especially when we help them look at their situation from a different perspective.
We share our client stories and results
Any other competitor and AI can easily share “10 tips to do this and that” or a generic post about your industry. But nobody has got your client stories!
Plus, you can’t expect high-level clients to buy from you because of “vibes”: they also need to see that you’ve already helped someone who used to be in their shoes
We start leaning into that upgraded version of ourselves
The one who rejected the conditioning that, as women, we must shrink, be everything for everyone, and downplay our brilliance. The one who shares what she stands for, without worrying about “what if someone thinks I’m too much”.
Yes, it can feel uncomfortable at first. But once you commit to acting like that version, you then start feeling like her, too (and eventually become her).
What to keep in mind when using your personality in your marketing (beyond ‘just being authentic’)
By all means: keep being yourself and injecting your personality into your marketing (for example, I often sprinkle references to my Italian heritage, my obsession for 80s fashion, or the fact that I dance and write fiction on the side, and I talk about some of my challenges, too).
But if you’re serious about working with more high-ticket and perfect-fit clients who see you as the authority you are—before they even speak to you—be more intentional and strategic, too.
Personality, clear messaging, and authority must go together.
Start showing up and being seen as the authority you already are behind the scenes
Serious about going beyond sporadic word-of-mouth referrals and stop spending so much time and energy on scattered action and calls or touchpoints with “I’ll think about it” prospects?
You might be a good fit to become The Intentional Authority with me.
During this 90-day 1:1 programme, you’ll boost your authority and implement more efficient, structured, high-impact marketing, gaining back hours and headspace every week while attracting more of the high-ticket, perfect-fit clients who energise you ⚡
We're experiencing digital burnout and spending less time online, especially on socials. How will you keep reaching your clients?